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Replacement

Do you have similar questions about your order replacement?

  • What to do, if I changed my mind after my order is shipped and I want another product?
  • What to do, if I don't want the delivered product and want to exchange it with another product?
  • What to do, if I don't want the replacement product, I only want a refund?
  • What to do, if some part of my product is not working as expected?
  • What to do, if I want to the installation of my replaced spare part?
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How to Return or replace this product?

Connect WhatsApp support. Customer service offers free part replacement and returns only for eligible orders within 10 Days from the Delivery date, else applicable return logistics charges and uninstallation charges will be deducted from the order refund amount. Please note that we also offer paid uninstallation service at selected locations. Usually, customers only perform the uninstallation within the safety of their home or office using online help videos (that we can provide via WhatsApp). Why these charges will be borned by customers? because all products are designed for self assembly and no concession costs were included under the original price to cover for service or package renewing to ensure that you get the product at the best price. We can only pay for the replacement product and its relevant shipping charges, where it has been confirmed as a manufacturing defect problem from our end.