- Cancellation is allowed directly if order is in processing status.
- In case order is in any other status, apart from processing, then its cancellation is not allowed because those orders are already on their way to customer location Or they are specifically made for customer order.
- Orders which are either In-transit or delayed are not eligble for cancellation until its shipped stock gets returned back to warehouse.
- In case orders gets returned back to warehouse by delivery partners without reaching the customer, then that order is eligible for a full refund.